Returns & Exchanges

At Billingham Bags, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your new bag isn't the perfect fit, you can return or exchange any unused item in its original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Item

  Carefully place the bag in its original dust cover and shipping box, ensuring all protective padding and tags are intact.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the item, your refund will be processed to your original payment method within 5-7 business days.